Privacy Policy – Guitar Academia

Personal data (usually referred to just as „data“ below) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents, and the services offered there.

Per Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as the „GDPR“), „processing“ refers to any operation or set of operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction performed on personal data, whether by automated means or not.

The following privacy policy is intended to inform you in particular about the type, scope, purpose, duration, and legal basis for the processing of such data either under our own control or in conjunction with others. We also inform you below about the third-party components we use to optimize our website and improve the user experience which may result in said third parties also processing data they collect and control.

Our privacy policy is structured as follows:

I. Information about us as controllers of your data
II. The rights of users and data subjects
III. Information about the data processing

I. Information about us as controllers of your data

The party responsible for this website (the „controller“) for purposes of data protection law and the controller’s data protection officer is:

Hub Hildenbrand

Ebertystraße 44

10249 Berlin

Phone: +49 (0)1590 1336865

Email: hh@hubhildenbrand.de

II. The rights of users and data subjects

With regard to the data processing to be described in more detail below, users and data subjects have the right

to confirmation of whether data concerning them is being processed, information about the data being processed, further information about the nature of the data processing, and copies of the data (cf. also Art. 15 GDPR);
to correct or complete incorrect or incomplete data (cf. also Art. 16 GDPR);
to the immediate deletion of data concerning them (cf. also Art. 17 DSGVO), or, alternatively, if further processing is necessary as stipulated in Art. 17 Para. 3 GDPR, to restrict said processing per Art. 18 GDPR;
to receive copies of the data concerning them and/or provided by them and to have the same transmitted to other providers/controllers (cf. also Art. 20 GDPR);
to file complaints with the supervisory authority if they believe that data concerning them is being processed by the controller in breach of data protection provisions (see also Art. 77 GDPR).

In addition, the controller is obliged to inform all recipients to whom it discloses data of any such corrections, deletions, or restrictions placed on processing the same per Art. 16, 17 Para. 1, 18 GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Nevertheless, users have a right to information about these recipients.

Likewise, under Art. 21 GDPR, users and data subjects have the right to object to the controller’s future processing of their data pursuant to Art. 6 Para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permissible.

III. Information about the data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose for its storage ceases to apply, provided the deletion of the same is not in breach of any statutory storage obligations or unless otherwise stipulated below.

Follow-up comments

If you make posts on our website, we also offer you the opportunity to subscribe to any subsequent follow-up comments made by third parties. In order to be able to inform you about these follow-up comments, we will need to process your email address.

The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. You may revoke your prior consent to this subscription under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each email.

Cookie Manager

To obtain consent for the use of technically unnecessary cookies on the website, the provider uses a cookie manager.

When the website is called up, a cookie with the settings information is stored on the end device of the user so that the request for consent does not have to be made on a subsequent visit.

The cookie is required to obtain legally compliant user consent.

You can prevent cookies from being installed by adjusting the settings on your internet browser.

a) Session cookies

We use cookies on our website. Cookies are small text files or other storage technologies stored on your computer by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address.

This processing makes our website more user-friendly, efficient, and secure, allowing us, for example, to display our website in different languages or to offer a shopping cart function.

The legal basis for such processing is Art. 6 Para. 1 lit. b) GDPR, insofar as these cookies are used to collect data to initiate or process contractual relationships.

If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR.

When you close your browser, these session cookies are deleted.

b) Third-party cookies

If necessary, our website may also use cookies from companies with whom we cooperate for the purpose of advertising, analyzing, or improving the features of our website.

Please refer to the following information for details, in particular for the legal basis and purpose of such third-party collection and processing of data collected through cookies.

c) Disabling cookies

You can refuse the use of cookies by changing the settings on your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support. Browser settings cannot prevent so-called flash cookies from being set. Instead, you will need to change the setting of your Flash player. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please use the help function or consult the documentation for your Flash player or contact its maker for support.

If you prevent or restrict the installation of cookies, not all of the functions on our site may be fully usable.

Contact

If you contact us via email or the contact form, the data you provide will be used for the purpose of processing your request. We must have this data in order to process and answer your inquiry; otherwise we will not be able to answer it in full or at all.

The legal basis for this data processing is Art. 6 Para. 1 lit. b) GDPR.

Your data will be deleted once we have fully answered your inquiry and there is no further legal obligation to store your data, such as if an order or contract resulted therefrom.

Customer account/registration

If you create a customer account with us via our website, we will use the data you entered during registration (e.g. your name, your address, or your email address) exclusively for services leading up to your potential placement of an order or entering some other contractual relationship with us, to fulfill such orders or contracts, and to provide customer care (e.g. to provide you with an overview of your previous orders or to be able to offer you a wishlist function). We also store your IP address and the date and time of your registration. This data will not be transferred to third parties.

During the registration process, your consent will be obtained for this processing of your data, with reference made to this privacy policy. The data collected by us will be used exclusively to provide your customer account.

If you give your consent to this processing, Art. 6 Para. 1 lit. a) GDPR is the legal basis for this processing.

If the opening of the customer account is also intended to lead to the initiation of a contractual relationship with us or to fulfill an existing contract with us, the legal basis for this processing is also Art. 6 Para. 1 lit. b) GDPR.

You may revoke your prior consent to the processing of your personal data at any time under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent.

The data previously collected will then be deleted as soon as processing is no longer necessary. However, we must observe any retention periods required under tax and commercial law.

Newsletter

If you register for our free newsletter, the data requested from you for this purpose, i.e. your email address and, optionally, your name and address, will be sent to us. We also store the IP address of your computer and the date and time of your registration. During the registration process, we will obtain your consent to receive this newsletter and the type of content it will offer, with reference made to this privacy policy. The data collected will be used exclusively to send the newsletter and will not be passed on to third parties.

The legal basis for this is Art. 6 Para. 1 lit. a) GDPR.

You may revoke your prior consent to receive this newsletter under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each newsletter.

User posts, comments, and ratings

We offer you the opportunity to post questions, answers, opinions, and ratings on our website, hereinafter referred to jointly as „posts.“ If you make use of this opportunity, we will process and publish your post, the date and time you submitted it, and any pseudonym you may have used.

The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. You may revoke your prior consent under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent.

In addition, we will also process your IP address and email address. The IP address is processed because we might have a legitimate interest in taking or supporting further action if your post infringes the rights of third parties and/or is otherwise unlawful.

In this case, the legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in any legal defense we may have to mount.

Server data

For technical reasons, the following data sent by your internet browser to us or to our server provider will be collected, especially to ensure a secure and stable website: These server log files record the type and version of your browser, operating system, the website from which you came (referrer URL), the webpages on our site visited, the date and time of your visit, as well as the IP address from which you visited our site.

The data thus collected will be temporarily stored, but not in association with any other of your data.

The basis for this storage is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.

The data will be deleted within no more than seven days, unless continued storage is required for evidentiary purposes. In which case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.

General introduction

General linking to third-party profiles

The provider includes a link on the website to the social media listed below.

The legal basis for this is Article 6 para. 1 lit. f GDPR. The legitimate interest of the provider is to improve the quality of use of the website.

The plugins are integrated via a linked graphic. The user is only forwarded to the service of the respective social media by clicking on the corresponding graphic.

After the customer has been forwarded, information about the user is recorded by the respective social media. This is initially data such as IP address, date, time and page visited. If the user is logged into his/her user account of the respective social media at the same time, the social media operator can, if required, assign the information collected from the user’s specific visit to the user’s personal account. If the user interacts via a “Share” button of the respective social media, this information can be stored in the user’s personal user account and, if required, be published. If the user wants to prevent the collected information from being directly assigned to his/her user account, the user must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.

The following social media are linked by the provider:

Facebook
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.

Instagram
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.

YouTube
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

Facebook plug-in

Our website uses the plug-in of the Facebook social network. Facebook.com is a service provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.

Further information about the possible plug-ins and their respective functions is available from Facebook at

https://developers.facebook.com/docs/plugins/

If the plug-in is stored on one of the pages you visit on our website, your browser will download an icon for the plug-in from Facebook’s servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website will also be recorded.

If you are logged in to Facebook while visiting one of our plugged-in websites, the information collected by the plug-in from your specific visit will be recognized by Facebook. The information collected may then be assigned to your personal account at Facebook. If, for example, you use the Facebook Like button, this information will be stored in your Facebook account and published on the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or use an add-on for your browser to prevent the Facebook plug-in from loading.

Further information about the collection and use of data as well as your rights and protection options in Facebook’s privacy policy found at https://www.facebook.com/policy.php

Shariff social media buttons

Our website uses the plug-ins of the following social networks. To integrate these plug-ins, we use the Shariff plug-in.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website.

Shariff is an open source program developed by c’t and heise. By integrating this plug-in, linked graphics prevent the following social network plug-ins from automatically establishing a connection to the respective social networks server when you visit website(s) on which the plug-ins are integrated. Only if you click on one of these linked graphics will you be forwarded to the service of the respective social network. Only then will information about your use of our site be recorded by the respective social network. This information may include your IP address, the date and time you visited our site, as well as the pages you viewed.

If you are logged in to one of the social network services while visiting one of our plugged-in websites, the information collected by the plug-in from your specific visit will be recognized by the provider of that social network and assigned to your personal user account there and/or publish information about your interaction with our site there. If, for example, you use the a share button for the social network, this information may be stored in your user account there and published on the platform of the respective social network provider. To prevent this, you must either log out of the social network before clicking the graphic or make the appropriate settings in your social network account.

Further information about Shariff is available at http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

The following social networks are integrated into our website:

Facebook operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.

Privacy information can be found at https://www.facebook.com/policy.php

Twitter operated by Twitter Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.

Privacy information can be found at https://twitter.com/privacy

Visit analysis and newsletter by means of Emarsys

a) Registration

If the user registers for the free newsletter of the provider, the data requested in the input mask (email address) will be processed by a service provider – see Sending below. In addition, the IP address and the date and time of registration are saved. As part of the registration process, the consent of the user is obtained and the content is specifically described. At the same time, reference is made to this privacy policy.

b) Sending

The provider uses “Emarsys” to send newsletters. “Emarsys” is a service of Emarsys eMarketing Systems AG, Munich.

More information on privacy at Emarsys:

https://www.emarsys.com/de/datenschutzrichtlinie/.

c) Visitor and newsletter analysis

The newsletters sent by the provider via “Emarsys” contain technologies that allow the provider to recognize in the analyses whether and when an email was opened and which links in the newsletter the user followed.

Emarsys also uses cookies. These cookies are used to recognize the user, so that movements on the website of the provider can be recognized and the success of certain marketing measures can be recorded.

The newsletters sent by the provider via “Emarsys” also contain technologies that enable the provider to recognize in the analyses whether and when an email was opened and which links in the newsletter the user followed.

These analysis data are stored by the provider in addition to the technical data (system data and IP address) so that the newsletter can be tailored in an optimum way to the wishes and interests of the user. Accordingly, the data collected in this way are used to improve the quality of the newsletter constantly.

d) Legal basis

The legal basis for sending the newsletter and the analysis is Article 6 para. 1 lit. a. GDPR.

e) Revocation

The user can revoke their consent to the processing of data when registering for the newsletter for the future at any time in accordance with Article 7 para. 3 GDPR by notifying the provider or by using the unsubscribe link contained in the newsletter.

According to Article 7 para. 3 GDPR, the user can revoke the consent regarding the analysis cookies for the future at any time through the settings in the cookie management.

Google Analytics

We use Google Analytics on our website, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.

Google Analytics helps us analyse website usage and measure the effectiveness of our marketing campaigns. The legal basis for this is Art. 6 para. 1 lit. a GDPR. The user can revoke consent to the use of Google Analytics in accordance with Art. 7 para. 3 GDPR at any time for the future via the “Cookie Settings” on our website.

Information such as time, location and frequency of website visits as well as interactions with the website (e.g. click paths, ads seen/clicked, clicks on links) including the user’s IP address are transferred to a Google server in the USA and stored there for a maximum of 2 months.

Google LLC is part of the “Data Privacy Framework”, for which the EU Commission has issued an adequacy decision in accordance with Art. 45 GDPR: https://www.dataprivacyframework.gov/list

Google also records “demographic characteristics” and can create statistics that allow statements to be made about the age, gender and interests of site visitors. This is done through the automated analysis of advertising and information from third parties.

If the user has activated personalised ads in their Google account and agrees to Google Analytics, Google can analyse usage behaviour across devices – that is, across all devices that the user has linked to their Google account. Google creates models for cross-device conversions; only anonymous statistics are sent to us, no personal data.

If the user wishes to deactivate this cross-device analysis, he or she can deactivate the “Personalised Advertising” function in the settings of his or her Google account using the following link:

https://support.google.com/ads/answer/2662922?hl=de

We use Google Analytics with an anonymisation function. As a result, Google will shorten the user’s IP address within the EU member states or in other contracting states to the EEA Agreement.

Google uses the data collected to evaluate the user’s visit to the website and to compile reports on website activities for us. The data are also used to provide other services related to website and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process the data on Google’s behalf.

According to Google, under no circumstances will the user’s IP address be linked to other Google data. Google offers further information and options for preventing data usage here:

https://www.google.com/intl/de/policies/privacy/partners

If the user does not agree to the collection, he or she can also prevent it by installing the browser add-on to deactivate Google Analytics.

Google Tag Manager

We use the Google Tag Manager to integrate various functions on our website. This product comes from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.

The Google Tag Manager is used exclusively to integrate certain content into our website and to enable the management of these functions via an interface provided by Google.

When you access the website, the corresponding functions are loaded from a Google server, which may also be located in the USA. The user’s IP address is processed in order to provide the functions.

The functions used are listed in our privacy policy. Any consent not granted by the user for certain functions will also be respected when using the Google Tag Manager.

Google LLC is also part of the “Data Privacy Framework”, for which the EU Commission has issued an adequacy decision pursuant to Art. 45 GDPR: https://www.dataprivacyframework.gov/list

The legal basis for use is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the optimisation and economic operation of our website.

Integration of the Trusted Shops trustbadge / other widgets

We use the Trusted Shops “trustbadge” to display the Trusted Shops seal of approval and any ratings we have received about it as well as to advertise the serves offered by Trusted Shops after an order has been placed.

“Trustbadge” is a product of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, for which we are jointly responsible – according to Article 26 GDPR – with Trusted Shops GmbH under data protection law.

The use serves to protect our overriding legitimate interest in an optimal marketing by enabling secure shopping according to Article 6 para. 1 p. 1 lit. f GDPR.
The trustbadge is provided under a shared responsibility by a U.S. CDN provider (Content-Delivery-Network). An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures. Further information on the data protection of Trusted Shops GmbH can be found under the following link: https://www.trustedshops.de/impressum-datenschutz/#datenschutz

When the website is called up, the web server of Trusted Shops records the IP address of the visitor the date and time of the call, the volume of data transferred and the requesting provider (access data) in order to display the information called up. In addition, the web server automatically saves a so-called server log file which also the IP address, date and time of the call, the volume of data transferred and the requesting provider (access data) and documents the call. The IP address is anonymized immediately after collection, so that the stored data can not be assigned to the visitor. The anonymized data is used in particular for statistical purposes and for error analysis.

After the order is completed, the e-mail address specified in the order is transmitted to Trusted Shops GmbH. The forwarding is done with a cryptological hash function, so that it is not possible to reconstruct the e-mail address from the generated hash.

The legal basis of the forwarding is Article 6 para. 1 p. 1 lit. f GDPR. The transmission serves to verify whether the visitor is already registered for services with Trusted Shops GmbH and is therefore required for the legitimate interests of the provider and Trusted Shops GmbH in the provision of the buyer protection coupled in each case to the specific order and transactional evaluation services.

If you are registered for services of Trusted Shops GmbH, then further processing is done according to the contractual agreement made between you and Trusted Shops GmbH. If the visitor is not yet registered for the services, the visitor is given the opportunity to register. The further processing after registration is also governed by the contractual agreement with Trusted Shops GmbH. If the visitor is not registered, all of the data transmitted is automatically deleted by Trusted Shops GmbH and personal reference is then no longer possible.

Trusted Shops GmbH uses service providers in the areas of hosting, monitoring and logging. The legal basis is Article 6 para. 1 lit. 1 GDPR for the purpose of ensuring a trouble-free operation. Processing may occur in third countries (USA and Israel). An adequate level of data protection is ensured in the case of the USA by standard data protection clauses and further contractual measures and in the case of Israel by an adequate decision.

Within the framework of the shared responsibility existing between us and Trusted Shops GmbH, you can preferably contact Trusted Shops GmbH with data protection questions and to assert your rights using the contact options specified in the data protection information linked above. Regardless, you can always contact the responsible party of your choice. The request will then be forwarded to the further responsible party for response, if required.

Google reCAPTCHA

Our website uses Google reCAPTCHA to check and prevent automated servers („bots“) from accessing and interacting with our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).

This service allows Google to determine from which website your request has been sent and from which IP address the reCAPTCHA input box has been used. In addition to your IP address, Google may collect other information necessary to provide and guarantee this service.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the prevention of unwanted, automated access in the form of spam or similar.

Google offers detailed information at https://policies.google.com/privacy

concerning the general handling of your user data.

Google-Maps

Our website uses Google Maps to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).

If you access the Google Maps components integrated into our website, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. We cannot prevent Google from using servers in the USA.

By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above.

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use and the Terms and Conditions (https://policies.google.com/terms?gl=DE&hl=en) for Google Maps (https://www.google.com/intl/de_de/help/terms_maps.html).

Google also offers further information at https://adssettings.google.com/authenticated

https://policies.google.com/privacy

YouTube

We use YouTube on our website. This is a video portal operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, hereinafter referred to as „YouTube“.

We use YouTube in its advanced privacy mode to show you videos. In case you have granted your consent to this processing the legal basis is Article 6 para. 1 lit. a GDPR. The legal basis can also be Article 6 para. 1 lit. f GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the advanced privacy mode means that the data specified below will only be transmitted to the YouTube server if you actually start a video.

Without this mode, a connection to the YouTube server in the USA will be established as soon as you access any of our webpages on which a YouTube video is embedded.

This connection is required in order to be able to display the respective video on our website within your browser. YouTube will record and process at a minimum your IP address, the date and time the video was displayed, as well as the website you visited. In addition, a connection to the DoubleClick advertising network of Google is established.

If you are logged in to YouTube when you access our site, YouTube will assign the connection information to your YouTube account. To prevent this, you must either log out of YouTube before visiting our site or make the appropriate settings in your YouTube account.

For the purpose of functionality and analysis of usage behavior, YouTube permanently stores cookies on your device via your browser. If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above.

Further information about the collection and use of data as well as your rights and protection options in Google’s privacy policy found at https://policies.google.com/privacy

WIX

a) Use of the Wix Shop Software

The provider uses the “WIX” shop system from Wix.com Ltd., Namal 40, 6350671 Tel Aviv, Israel, to display the offers, to process the contract and for hosting.

The legal basis for this is the initiation of a contract and/or the execution of the contract in accordance with Article 6 para. 1 lit. b GDPR.

Due to the international branches of WIX, it cannot be ruled out that processing will also take place outside the EU. WIX has to ensure that the processing by Wix and its subcontractors only takes place in third countries in which processing is permitted under the GDPR, for example by means of an EU adequacy decision or so-called standard contractual clauses.

“WIX” processes the following user data on behalf of the provider:

Name, email address, delivery and billing address, payment data, company name, telephone number if applicable, IP address, information about orders, as well as information about the device and browser used.

b) Web analysis WIX

Through the use of WIX, cookies for web analysis are also used on the website. Information such as time, place and frequency of the website visit of the user is transmitted to a WIX server and evaluated via the cookies.

In case you have granted your consent to this processing the legal basis is Article 6 para. 1 lit. a GDPR. The legal basis can also be Article 6 para. 1 lit. f GDPR. The legitimate interest consists in the analysis, optimization and the economic operation of the website.

If the user does not agree to the storage of the cookie, it is possible to prevent or terminate the installation of the cookie by setting the browser accordingly.

Further information about data processing by WIX can be found under the following link:

https://de.wix.com/about/privacy

Use of PayPal as a payment method

If you decide to pay with the online payment service provider PayPal during your order process, your contact data is transmitted to PayPal as part of the order thus triggered. PayPal is an offer of PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal thereby assumes the function of an online payment service provider and a trustee and offers buyer protection services.

The personal data transmitted to PayPal is mostly first name, last name, address, telephone number, IP address, e-mail address, or other data, which is required for order processing,as well as data related to the order, such as the number of items, item number, invoice amount and tax percentage, billing information, etc.

This transmission is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship. Your data is therefore transmitted to PayPal on the basis of Article 6 para. 1 lit. b GDPR.

However, please note: PayPal may transfer the personal data to service providers, to subcontractors or other affiliated companies, to the extent necessary to fulfill the contractual obligations arising from your order or to process the data in the order on your behalf.

Depending on the payment method selected via PayPal, e.g., invoice or direct debit, the personal data transmitted to PayPal will be transmitted to credit agencies by PayPal. This transmission is used to check your identity and creditworthiness in relation to the order you have placed. For information on which credit agencies are involved and which data is generally collected, processed, saved and forwarded by PayPal, please refer to PayPal’s data protection statement at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of Sofortüberweisung (instant transfer) as a payment method

If you decide to pay with the online payment service provider Sofortüberweisung during your order process, your contact data is transmitted to Sofortüberweisung as part of the order thus triggered. Sofortüberweisung is an offer of SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany. Sofortüberweisung thereby assumes the function of an online payment service provider, which makes possible cashless payment for products and services on the Internet.

The personal data transmitted to Sofortüberweisung is mostly first name, last name, address, telephone number, IP address, e-mail address, or other data, which is required for order processing, as well as data related to the order, such as the number of items, item number, invoice amount and tax percentage, billing information, etc.

This transmission is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship. Your data is therefore transmitted to SOFORT GmbH on the basis of Article 6 para. 1 lit. b GDPR.

However, please note: Sofortüberweisung may transfer the personal data to service providers, to subcontractors or other affiliated companies, to the extent necessary to fulfill the contractual obligations arising from your order or to process the data in the order on your behalf.

Under some circumstances, the personal data transmitted to Sofortüberweisung will be transmitted by Sofortüberweisung to credit agencies. This transmission is used to check your identity and creditworthiness in relation to the order you have placed.
You can find out which data protection principles are used by Sofortüberweisung when processing your data from the data protection notices, which are displayed to you during the Sofortüberweisung payment process.

If you have any further questions about the use of your personal data, you can contact Sofortüberweisung by e-mail (datenschutz@sofort.com) or in writing (SOFORT GmbH, Data Protection, Theresienhöhe 12, 80339 Munich).

Klarna „CHECK-OUT“

To process orders through our online shop, we use the payment service of Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden, hereinafter referred to as „Klarna“, on our website.

For this purpose, we have integrated Klarna’s check-out into the final order page of our online shop.

The legal basis is the fulfilment of the contract according to Art. 6 Para. 1 lit. b.) EU General Data Protection Regulation (GDPR). In addition, we have a legitimate interest in offering effective and secure payment options, so that another legal basis ensues from Art. 6 para. 1 lit f.) GDPR.

By integrating Klarna, your internet browser loads the check-out page from a Klarna server. This means that the operating system you are using, type and version of your Internet browser, website from which the check-out has been requested, date and time of the call and the IP address are sent to Klarna – even without your interaction with the check-out page.

As soon as you complete the order in our online shop, the data you have entered in the input fields of the check-out page will be processed by Klarna at your own responsibility in order to process the payment.

With the offered payment methods „PayPal“ and „Advance Payment“, processing without your further consent is limited to the transfer of the payment data to us or PayPal.

With the offered payment methods of „Purchase on Account“, „Hire Purchase“, „Credit Card“, „Direct Debit“ or „Immediate Payment“, the following personal data is processed by Klarna for the purpose of payment processing and for identity and credit checking:

– Contact information such as names, addresses, date of birth, gender, email address, telephone number, mobile phone number, IP address, etc.

– Information on the processing of the order, such as product type, product number, price, etc.

– Payment information, such as debit and credit card data (card number, expiry date and CCV code), invoice data, account number, etc.

If you choose the payment method „Purchase on Account“ or „Hire Purchase“, Klarna collects and uses personal data and information about your previous payment behaviour to decide whether you will be granted the desired payment method. In addition, probability values for your future payment behaviour (so-called scoring) are used. Scoring is calculated on the basis of scientifically recognized mathematical and statistical methods.

https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf

Klarna provides further information on the processing described above as well as the applicable data protection regulations.

Google AdSense

We use Google AdSense on our website to integrate advertisements. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).

Google AdSense stores cookies and web beacons on your device via your browser. This enables Google to analyze how you use our website. In addition to your IP address and the advertising formats displayed, the information thus collected will be transmitted to Google in the USA and stored there. Google may also share this information with third parties. Google states that it will not connect your IP address to other data.

In addition, Google offers an opt-out add-on at https://policies.google.com/privacy

https://adssettings.google.com/authenticated in particular on options for preventing the use of data.

LiveChat

We use the LiveChat service on our website for analytics purposes and as our live chat system. This is a service of LiveChat Inc., 1 International Pl, STE 1400 Boston, MA 02110 – 2619, USA, which is operated in the European Union by LiveChat Software SA. ul. Zwycięska 47, 53 – 033 Wrocław, Poland, hereinafter referred to as „LiveChat“.

In case you have granted your consent to this processing the legal basis is Article 6 para. 1 lit. a GDPR. The legal basis can also be Article 6 para. 1 lit. f GDPR. Our legitimate interest lies in the effective and direct support of our customers and interested parties as well as the statistical analysis of visitor behavior for the purpose of optimizing and operating our website economically.

For statistical analysis of visitor behavior and operation of the live chat system, LiveChat stores a cookie on your terminal device via your browser. This cookie processes the anonymized data and creates a pseudonymized user profile. However, the data collected will not be used for your personal identification.

LiveChat offers further information about its data collection and processing as well your rights and your options for protecting your privacy at this link: https://www.livechatinc.com/legal/privacy-policy/#main.

Newsletter via WhatsApp

You can also receive our free newsletter via the instant messaging service WhatsApp. WhatsApp is a service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of WhatsApp Inc, 1601 Willow Road, Menlo Park, California 94025, USA, both hereinafter referred to as „WhatsApp“. Some of the user data is processed on WhatsApp servers in the USA. In addition, WhatApp offers further information about its data protection practices at https://www.whatsapp.com/legal/#privacy-policy

To receive our newsletter via WhatsApp, you need a WhatsApp account. Details of what information WhatsApp collects when you register can be found in WhatsApp’s privacy policy.

If you then subscribe to our WhatsApp newsletter, the mobile number you entered during the subscription process will be processed by WhatsApp. In addition, your IP address and the date and time of your registration will be saved. During the registration process, your consent to receive this newsletter will be obtained together with a concrete description of the type of content it will offer and reference made to this privacy policy.

The legal basis for sending the newsletter and the analysis is Art. 6 Para. 1 lit. a) GDPR.

You may revoke your prior consent to receive this newsletter under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent. You can also block newsletter delivery by changing the settings in the WhatsApp software on your device.

To establish contact, the provider enables the customer, among other things, to make contact via the messenger service WhatsApp. WhatsApp is a service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, hereinafter referred to as WhatsApp, a subsidiary of Facebook.

When the user communicates with the provider via WhatsApp, both the provider and WhatsApp receive the mobile phone number of the user and the information that the user has contacted the provider.

The abovementioned data are also forwarded by WhatsApp to Facebook servers in the USA and are processed by WhatsApp and Facebook in accordance with the WhatsApp privacy policy, which also includes processing for their own purposes, such as improving the WhatsApp service.

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In the opinion of the data protection supervisory authorities, however, the USA does not currently have an adequate level of data protection. However, there are so-called standard contractual clauses:

https://faq.whatsapp.com/general/about-standard-contractual-clauses

These are private law agreements, however, and therefore have no direct impact on the access options of the authorities in the USA.

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More information about the purpose and scope of the data collection and the further processing of these data by WhatsApp and Facebook as well as related rights and setting options for protecting privacy are contained in privacy guidelines from WhatsApp: https://www.whatsapp.com/legal/#privacy-policy.

The legal basis for this processing and the transmission to WhatsApp is Article 6 para. 1 clause 1 b. GDPR, insofar as the establishment of contact relates to an existing contractual relationship or serves to initiate such a contractual relationship. If contact is not made for the above purposes, the legal basis is Article 6 para.1 lit. f GDPR. The legitimate interest of the provider is to improve the quality of service.

Model Data Protection Statement for Anwaltskanzlei Weiß & Partner